School Messenger Broadcast Service (emergency closings)

 

The Archdiocese has partnered with SchoolMessenger, a leader in the field of broadcast voice, SMS and email communications. In the event we need to reach a large number of families in a short period of time, such as for an emergency school closing, we’ll send alerts using the SchoolMessenger system. We use the parent directory contact information.  If you change your home, mobile or work phone number, or email address, please notify the school office to update your contact information.

How it Works | Voice Calls

When we create an emergency message, the SchoolMessenger system will generate a voice call to all landline (home and work) and mobile phone numbers we have on file for each family. The callerID will reflect our main number: 773.736.9133. When the SchoolMessenger call is answered, the pre-recorded message from our school will automatically play.

When you answer the call there may be a delay of a few seconds before our message begins to play; please do not hang up or repeatedly say “hello.” If our incoming call is transferred to voicemail, a message will be left with information how to retrieve our recorded broadcast message. If a call is unanswered, it will go into a queue and it will be retried every 15 minutes.

SMS (Text) Messages

When an emergency SMS (text) message is broadcast, it will automatically be sent to all mobile numbers on file. The sender number will be 773.736.9133, our main school number. Please do not reply to the SMS message as it cannot be delivered.

Email Messages

Emergency email messages will be sent to all email addresses we have on file for your family.

St. Edward School

773.736.9133